Shipping policy

Shipping Policy

Last Updated: October 15, 2026

At ZONTA INTERNATIONAL, we are committed to delivering your bathroom essentials swiftly, securely, and transparently. We carefully package every shower curtain, tension rod, and hook set from our distribution facility to ensure it arrives at your doorstep in pristine condition.

Shipping Rates & Delivery Thresholds

We aim to keep shipping simple and affordable for all our customers:

Order Total Shipping Cost Estimated Delivery Time

$10.00 USD and above

FREE Standard Shipping

3 – 7 Business Days

Under $10.00 USD

$5.99 Flat Rate Shipping

3 – 7 Business Days

Take advantage of our Free Shipping offer by bundling your shower curtain order with matching hooks or curtain rods!

Order Processing Time

  • Handling Time: All orders are processed, quality-checked, and packed within 1 to 2 business days (excluding weekends and legal holidays) after receiving your order confirmation email.

  • You will receive a secondary shipping notification email containing your tracking carrier link as soon as your package leaves our facility.

Delivery Locations

We currently ship across the contiguous United States. Orders are dispatched from our operational base in New York:

Distribution Origin:

1595 Metropolitan Avenue

Bronx, NY 10462

Shipment Tracking

Once your shipment is handed over to the postal carrier (e.g., USPS, UPS, or FedEx), a tracking number will automatically be generated and sent to the email provided during checkout ([email protected] for system notices). Please allow 24 hours for the tracking status to update on the carrier's portal.

Oversized Items (Shower Curtain Rods)

Please note that certain shower curtain rods (e.g., extendable tension rods or curved shower rods) require special long-box packaging. These items may arrive separately from folded textile items like shower curtains or small hardware boxed hooks.

Delays, Lost, or Stolen Packages

While we do our best to ensure prompt delivery, ZONTA INTERNATIONAL is not directly responsible for shipping delays caused by severe weather conditions, carrier supply chain delays, or incorrect addresses provided by the customer.

If your tracking status indicates that your order was delivered but you have not received it:

  1. Check your porch, mailbox, building mailroom, or secondary entry points.

  2. Verify with household members or neighbors.

  3. If the package remains missing after 48 hours, contact us at [email protected], and we will assist you in opening a tracer claim with the shipping carrier.